Shipping policy
Shipping & Delivery Policy
Thank you for shopping at thevylar.store.
Because our inventory consists primarily of instantly accessible digital goods alongside select physical items, delivery methods vary depending on the product type purchased. [1, 2]
1. Digital Product Delivery (Main Catalog)
- Instant Processing: All digital products (including software, files, and templates) are processed immediately upon payment completion. [1]
- Delivery Method: No physical shipping is required. You will receive an automated email containing your unique download link or login credentials.
- Access Window: Please check your spam or promotional folders if the delivery email does not arrive within 5 minutes of your purchase confirmation.
2. Physical Product Shipping (Occasional Catalog)
When physical merchandise or tangible goods are made available on thevylar.store, the following terms apply:
- Processing Time: Physical orders require [1–3 business days] to package and dispatch from our fulfillment facility.
- Shipping Rates: Rates are calculated dynamically at checkout based on package weight, dimensions, and your geographic location.
- Tracking Data: A tracking number will be automatically emailed to you as soon as the carrier scans your package.
3. Mixed Orders
- Split Fulfillment: If your checkout cart contains both a digital item and a physical item, they will fulfill separately.
- Immediate vs Delayed: Your digital download will be delivered instantly via email, while your physical product will follow the standard carrier shipping timeline. [1]